Shipping & Returns

When it comes to shipping and returns, UN Herbal Pharma is committed to providing a seamless and hassle-free experience for our valued customers. We understand the importance of receiving your herbal products in a timely manner and ensuring your satisfaction with your purchase. Read on to learn more about our shipping and returns policies.

Shipping

At UN Herbal Pharma, we offer fast and reliable shipping options to ensure that you receive your herbal products as quickly as possible. We partner with trusted shipping carriers to deliver your order right to your doorstep. Our shipping rates are calculated based on the weight and destination of your package.

Once your order is placed, our dedicated team works diligently to process and ship your items within 1-2 business days. You will receive a confirmation email with tracking information once your order has been shipped. Please note that shipping times may vary depending on your location.

Returns

At UN Herbal Pharma, we want you to be completely satisfied with your purchase. If for any reason you are not satisfied with your herbal products, we offer a hassle-free return policy.

If you wish to return an item, please contact our customer service team within 2 days of receiving your order. We will provide you with instructions on how to return the product. Please note that the item must be unused, in its original packaging, and in the same condition as when you received it.

Once we receive the returned item, our team will inspect it to ensure that it meets our return policy criteria. If the item is approved for a return, we will issue a refund to your original form of payment within 5-7 business days.

Please note that shipping fees are non-refundable, and the customer is responsible for the return shipping costs unless the return is due to a mistake on our part or a defective product.

If you have any questions or concerns regarding our shipping and returns policies, please don't hesitate to contact our customer service team. We are here to assist you and ensure that you have a positive shopping experience with UN Herbal Pharma.